Today i am in my third year of business, and my job is to help people on the front lines of all kinds of organisations to make their interactions with customers more rewarding…

How?

Well, simple really.

Imagine how you like to be dealt with, be it in a cafe, a bar, a reception desk or a bank. Well that’s how i pitch my training programmes. Simply keep that in mind. Always. At all times. Permanently. Ad Infinitum. Period. You get the gist!

Easily said. Not so easily done. (Luckily for me!)

The journey isn’t always roses but its rarely dull! So i plan to share things with you (when you eventually find me!) that i come across that may help you to make your own interactions better.

Welcome to the world of The Business Skills Trainer!