I deliver extensive training and upskilling programmes for both Corporate clients and Jobseekers, and those who are distant from the labour market.
My services consist of the sourcing, preparation and conducting of training packages as well as the follow up assessment of training effectiveness and key performance achievements with each participant.
They also include the design and delivery of coaching and mentoring services to explore perceived gaps in skills or attitudes with the objective of enhancing their personal development, job effectiveness and competitiveness.
Аж ахуйн нэгжийн үйлчилгээ
Та өөрийн болон бизнес, эсвэл байгууллагыг ажиллуулж байгаа бол та өөрийн байгууллагын зорилгодоо хүрэхийн тулд урам зоригтой байна ажилтан байх хэрэгтэй.
Би өргөн хүрээтэй сургалт дүн шинжилгээ хийх нь өөрсдийгөө аль аль нь менежментийн шаардлага, хувь хүн бүрэн ойлгож эдэлж хэрэгцээний явуулах, би эдгээр элементүүдийг нэгтгэж хөтөлбөрийг бий болгох.
My key focus covers the areas of Sales, Харилцагчийн үйлчилгээ, хувь хүний дасгалжуулагчийн болон зөвлөгөө өгөх.
Sales
Sales is essentially about needs. What do your customers need from your business? Why do they come to you? What “business pain” does your product or service help the client to address?
When your staff understand the answers to these questions they can better present products to your clients. They come across as accommodating, professional, empathetic and interested in their customers. And for you it means more effective sales cycles, less time wasted, and more focused staff.
This can be delivered over a half day, a series of days or evenings and will give you and your staff a fresh perspective on how you present your products, overcome objections and close those sales.
Хэрэглэгчийн үйлчилгээ
Statistically there is a 97% trust rating on word of mouth recommendations we get from friends or family; so how can you ensure your staff are tapping into this invaluable- and free- marketing resource?
How would you like to have hundreds of cheerleaders in the community bragging about your business to their friends?
How can you harness hundreds of strangers to be at the disposal of your company, elevate customers into ambassadors?
Customer Services is the art of exceeding your customer’s expectations to the point that they would not even consider going anywhere else and will act as champions for your business.
Individual Coaching and Mentoring
I have extensive experience in providing personalised Coaching and Mentoring programmes for management. This process starts with a series of detailed needs analysis exercises which result in individual progression plans, the aim of which is to guide each participant along their own development path, one that leads to more effective performances, improved results and heightened motivation.
Ажил хайгчид нь үйлчилгээ
Би түүний зорилго нь сургалт, ажлын байр санал болгох замаар үйлчлүүлэгчийн амьдралын чанарыг сайжруулах, байгууллагуудтай хамтран ажиллах арвин туршлагатай байх.
Сургалтын арга хэмжээний заалт дутагдалтай тал ба гадуурхал эсрэг хайх болно, эрх тэгш байдлыг хангах нь туслах, нийгэм, эдийн засгийн оролцоог хөгжүүлэх, боловсрол, практик ур чадвар их хэмжээний талаар хувь хүн, зорилтот бүлгүүдийн явцыг дэмжлэг үзүүлэх. Сайжруулсан ойлголт, боловсрол, чадавхи сайжруулах итгэх итгэл бий болгож, тэдний амьдралыг сайжруулахын тулд хайж буй мэдрэмж нийгэм, эдийн засгийн тусгаарлах туслах болно.
Motivation and Self Awareness
"Гэж өөрөөсөө асуу, Намайг хэн бэ гэсэн эдгээр итгэл үнэмшил хаанаас ирсэн бэ?, тэд хэдэн настай вэ?? Магадгүй танай төрхийг шинэчлэх цаг болсон байх ”гэж Антони Роббинс хэлэв.
Энэхүү хөтөлбөр нь оролцогчдыг хүсэл эрмэлзлийг нь харахыг уриалах үйл явцыг эхлүүлэхэд маш амжилттай болсон, тэдний өөрийгөө ухамсарлах байдал, яагаад тэд өөрсдийнхөө зан авирыг гаргаж, мэдлэгээ хэрхэн ашиглаж болох вэ?, туршлага, ур чадварыг өөртөө ашигтайгаар ашиглах.
Энэхүү хөтөлбөрөөс хүн бүр ашиг хүртэх боломжтой; Энэ нь Building Rapport дээрх модулиудыг хардаг, Биеийн эерэг хэлний ач холбогдол, Сонсох чадвар, Та өөрийгөө хэрхэн харуулж байна, Ажил хайх ур чадвар ба таны хувийн брэнд.
CV and Interview Skills
An interview is a sales pitch in itself, just as if the person is selling a product or service. However in this case they are selling themselves, their skills and their experience. This programme is delivered with a sales perspective in mind: what are the needs of the organisation they are applying to? What are the key outcomes that are expected from the role you are interviewing for? What are the possible needs of the interviewer themselves, both blatant and hidden? Once you have established this you can then present yourself as a solution to these needs and requirements, and highlight the uniqueness of your skills, knowledge, attitudes and achievements.
Modules include The Curriculum Vitae, Form Filling Guidelines, Interview Techniques, Researching the Job and Person Profile, Anticipating Questions and Preparing Answers, Effectively Handling Objections, Taking Control of the Interview, Convincing Prospective Employers and Highlighting Your Skills to Your Advantage.
Manual Handling
Coming soon