I deliver extensive training and upskilling programmes for both Corporate clients and Jobseekers, and those who are distant from the labour market.

My services consist of the sourcing, preparation and conducting of training packages as well as the follow up assessment of training effectiveness and key performance achievements with each participant.

They also include the design and delivery of coaching and mentoring services to explore perceived gaps in skills or attitudes with the objective of enhancing their personal development, job effectiveness and competitiveness.

Corporate Services

If you own or run a business or organisation you need to have staff that are motivated to achieve your organisational goals.

I conduct extensive Training Needs Analysis exercises to fully understand the requirements of both management and the individuals themselves and I create programmes that combine these elements.

My key focus covers the areas of Sales, Customer Services and individual Coaching and Mentoring.

Sales

Sales is essentially about needs. What do your customers need from your business? Why do they come to you? What “business pain” does your product or service help the client to address?

When your staff understand the answers to these questions they can better present products to your clients. They come across as accommodating, professional, empathetic and interested in their customers. And for you it means more effective sales cycles, less time wasted, and more focused staff.

This can be delivered over a half day, a series of days or evenings and will give you and your staff a fresh perspective on how you present your products, overcome objections and close those sales.

Adeegyada Macmiilka

Statistically there is a 97% trust rating on word of mouth recommendations we get from friends or family; so how can you ensure your staff are tapping into this invaluable- and free- marketing resource?

How would you like to have hundreds of cheerleaders in the community bragging about your business to their friends?

How can you harness hundreds of strangers to be at the disposal of your company, elevate customers into ambassadors?

Customer Services is the art of exceeding your customer’s expectations to the point that they would not even consider going anywhere else and will act as champions for your business.

Individual Coaching and Mentoring

I have extensive experience in providing personalised Coaching and Mentoring programmes for management. This process starts with a series of detailed needs analysis exercises which result in individual progression plans, the aim of which is to guide each participant along their own development path, one that leads to more effective performances, improved results and heightened motivation.

Services for Jobseekers

Waxaan khibrad ku leh ururada oo uu hadafkiisu yahay in la hagaajiyo tayada noloshooda ee macaamiisha iyadoo la siinayo tababar iyo shaqo iyo fursado shaqo abuuris.

Bixinta waxqabadyada tababarka raadsan kartaa si looga hortago khasaaro ah iyo diidmo, caawiyo si kor loogu qaado sinaanta, horumariyaan mid noqoshada bulshada iyo dhaqaalaha iyo caawin horumarka ah oo ay shakhsiyaad iyo kooxo ku wajahan heerarka weyn ee waxbarashada iyo xirfadaha la taaban karo. Wacyi hagaagaya, waxbarashada iyo awoodda abuurtaa kalsooni hagaajinta iyo caawin kartaa kuwa dareen go'doon bulsheed ama dhaqaale si loo raadiyo si loo wanaajiyo noloshooda.

Motivation and Self Awareness

“Ask yourself, where did these beliefs about who I am come from, and how old are they? Maybe it’s time to update your identity” – Anthony Robbins.

This programme has been very successful in beginning the process of encouraging participants to look at their motivation, their self awareness, why they behave the way they do and how they can use their knowledge, experience and skills to their advantage.

Everybody can benefit from this programme; it looks at modules on Building Rapport, the Importance of Positive Body Language, Listening Skills, How you Present Yourself, Job Search Skills and your Personal Brand.

CV and Interview Skills

Wareysiga waa garoonka iibka laftiisa, Sida haddii qofku iibinayo wax soo saar ama adeeg. Si kastaba ha noqotee kiiskan waa ay iibinayaan, xirfadahooda iyo khibradooda. Barnaamijkan waxaa lagu keenay aragtida iibka maskaxda: Waa maxay baahiyaha ururka ay codsanayaan? Waa maxay natiijooyinka muhiimka ah ee laga filayo inay ka helaan doorka aad wareysaneyso? Waa maxay baahiyaha suurtagalka ah ee wareysteyaasha laftooda, labadaba cayda iyo qarsoon? Mar alla markii aad tan dhisto waxaad markaa kuu soo bandhigi kartaa naftaada sidii xal loogu helo baahiyahan iyo shuruudaha, oo u muuji midnimada xirfadahaaga, aqoon, dabeecadaha iyo guulaha.

Modules-ka waxaa ka mid ah vitae vitae, Foomka buuxinta buuxinta, Farsamooyinka wareysiga, Baadhista shaqada iyo astaanta qofka, Su'aalaha ka saadaalineysa iyo diyaarinta jawaabaha, Si wax ku ool ah u maaraynta diidmada, La wareegida wareysiga, Ku qancitaanka loo shaqeeyayaasha mustaqbalka oo muujinaya xirfadahaaga faa'iidadaada.

Manual Handling

Coming soon