Welcome to The Business Skills Trainer
Winning more customers for your business...
Your existing customers spending more money with you…
And retaining those customers that you already have…
All business owners seek these same things, from the self employed to the owners and managers of large organisations employing hundreds of people. In the ongoing fight for business and growth these are the objectives we all seek. How then can you achieve these?
Training
Training is of course merely a means to an end, not the end in itself. Training in itself is not the final destination.
Growth, profitability, success, customer loyalty, referrals: these are the achievements.
After all, if your customers were polite enough to keep trading with you and ignore the competition, then there would be no need for services like this!
You have put in the hard hours, the early starts, the worries about customer numbers, the difficult decisions. Now do something for yourself. You owe it to yourself to make the best of you, your business and your staff, to give yourself that extra 1% difference.
Give yourself that edge...
Your existing customers spending more money with you…
And retaining those customers that you already have…
All business owners seek these same things, from the self employed to the owners and managers of large organisations employing hundreds of people. In the ongoing fight for business and growth these are the objectives we all seek. How then can you achieve these?
Training
Training is of course merely a means to an end, not the end in itself. Training in itself is not the final destination.
Growth, profitability, success, customer loyalty, referrals: these are the achievements.
After all, if your customers were polite enough to keep trading with you and ignore the competition, then there would be no need for services like this!
You have put in the hard hours, the early starts, the worries about customer numbers, the difficult decisions. Now do something for yourself. You owe it to yourself to make the best of you, your business and your staff, to give yourself that extra 1% difference.
Give yourself that edge...
Services

Corporate Services
If you own or run a business or organisation you need to have staff that are motivated to achieve your organisational goals.
I conduct extensive Training Needs Analysis exercises to fully understand the requirements of both management and the individuals themselves and I create programmes that combine these elements.
My key focus covers the areas of Sales, Customer Services and individual Coaching and Mentoring.

Services for Jobseekers
I have extensive experience in working with organisations whose objective is to improve the quality of their client’s lives by offering training and employment opportunities.
The provision of training interventions can seek to counter disadvantage and exclusion, help to promote equality, develop social and economic inclusion and assist the progression of individuals and target groups towards greater levels of education and practical skills.