Statistically there is a 97% trust rating on word of mouth recommendations we get from friends or family; so how can you ensure your staff are tapping into this invaluable- and free- marketing resource?
How would you like to have hundreds of cheerleaders in the community bragging about your business to their friends?
How can you harness hundreds of strangers to be at the disposal of your company, elevate customers into ambassadors?
Customer Services is the art of exceeding your customer’s expectations to the point that they would not even consider going anywhere else and will act as champions for your business.
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